Privacy Policy

Famkay ActiveTea (a brand of Infinite Industries) is committed to safeguarding your privacy.
This Privacy Policy outlines how we collect, use, and protect your personal information when
you interact with our website, products, and services.

1. Information We Collect:

We collect information to provide better services to our users. This includes:

• Personal Information: Name, email address, phone number, shipping and billing
addresses, and payment details.

• Account Information: Username, password, and other credentials.

• Transaction Details: Purchase history, order details, and preferences.

• Technical Data: IP address, browser type, device information, and browsing behavior.

• Cookies and Tracking Technologies: To enhance user experience and analyse website
traffic.

2. How We Use Your Information:

Your information is used to:

• Process Orders: Manage purchases, payments, and deliveries.

• Customer Support: Respond to inquiries and provide assistance.

• Customer Support: Personalization: Tailor content, offers, and recommendations.

• Marketing: Send promotional materials, newsletters, and updates (with your consent).

• Improvement: Analyse data to enhance our products and services.

3. Sharing Your Information:

We do not sell or rent your personal information. We may share data with:

  • Service Providers: Trusted partners who assist in operations like payment processing
    and shipping.
  • Legal Obligations: When required by law or to protect our rights.
  • Business Transfers: In case of mergers, acquisitions, or asset sales.
4. Data Security:

We implement robust security measures to protect your data, including:

  • Encryption: Secure Socket Layer (SSL) technology for data transmission.
  • Access Controls: Restricted access to personal information.
  • Regular Audits: Periodic reviews of our security practices.
5. Cookies and Tracking:

We use cookies to:

  • Enhance Experience: Remember preferences and settings.
  • Analytics: Understand user behaviour and improve our website.
  • Marketing: Deliver relevant advertisements.

You can manage cookie preferences through your browser settings.

6. Your Rights:

You have the right to:

  • Access: Request a copy of your personal data.
  • Correction: Update inaccurate information.
  • Deletion: Request deletion of your data.
  • Objection: Opt-out of certain data uses.

To exercise these rights, contact us at: contact@famkay.com

7. Third-Party Links:

Our website may contain links to external sites. We are not responsible for their privacy
practices. We encourage you to review their policies.

8. Children’s Privacу:

Our services are not intended for individuals under 13. We do not knowingly collect data from
children.

9. Changes to This Policy:

We may update this policy periodically. Changes will be posted on this page with an updated
effective date.

10. Contact Us:

For questions or concerns about this Privacy Policy: 
Infinite Industries
93/42, Rajbi Road, Kanpur – 208001, Uttar Pradesh, India.
Email: contact@famkay.com
Phone: +91-9559242244, +91-9889417515

Website: www.famkay.com